Warranty
Every LUBA 3 AWD is covered by a 2-year limited warranty from the date of delivery.
What is covered
- Mower body, mainboard and navigation modules — 2 years
- Drive motors and wheel assemblies — 2 years
- Battery pack — 2 years or 800 charge cycles
- Charging dock and power supply — 2 years
What is not covered
- Wear parts such as blades and blade discs
- Damage from impact with hidden obstacles, flooding or unauthorised repair
- Cosmetic wear that does not affect function
Making a claim
Email support@lubastore.com with your order number and a short video of the fault. Most issues are solved with a firmware update or a user-replaceable part shipped free of charge.